our warranty


Phoenix Architectural Hardware Group warrants its products to be free from defects in material and workmanship for the life of the door opening. This warranty will be accepted through proper documentation of purchase and will only be available for replacement from the original purchaser. This warranty will not apply to products that:

  1. Are being used in situations not designed or intended
  2. Have been altered or repaired without PAH’s written consent
  3. Have been subjects to abuse, negligence, misuse and or accidental damage
  4. Have been improperly installed, or improperly maintained

Phoenix Architectural Hardware Group will warrant the products deemed defective but will not be responsible for the following costs:

  1. Labor costs associated with removal and replacement
  2. Freight costs associated with the warranty
  3. Normal and recommended maintenance
  4. Economic losses associated with the replacement

No other warranty’s, expressed or implied, will supersede this warranty


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